Reviews & Reputation

Your reputation on Accnest comes down to orders completed and buyers coming back. The review and penalty systems are designed to surface good sellers and filter out bad ones.


Genuine Reviews from Real Buyers

Only buyers who have completed an order can leave a rating — 1 to 5 stars plus a comment. No fake reviews, ever.

Ratings are shown on your seller profile and on each product listing. Buyers see before purchasing: total orders completed, average rating, and total number of reviews.

These numbers are real data — not figures generated by Accnest. The platform cannot inflate or manipulate your stats.

💡 How to earn better reviews: Deliver fast, deliver accurately, and respond to disputes quickly. Happy buyers leave 5 stars — and 5 stars bring in more new buyers.


Trust Score & Seller Level

Beyond star ratings, Accnest also has a Trust Score (0–100) that evaluates your performance over the last 90 days, and a Level (1–8) that reflects your accumulated experience. Both are shown on your profile so buyers can assess you at a glance.

See how each is calculated at Seller Score System.


Penalty System — Transparent and Structured

Violations are handled on a clear escalating scale, not at anyone's discretion:

Violation
Consequence

1st offense

Warning — recorded in the system

2nd offense

Warning — recorded in the system

3rd offense

Fee doubled (higher transaction fee)

4th offense

Fee tripled

5th offense

Permanent selling ban

Penalties are recorded in the system — an admin can't just ban you on a whim, and nothing is handled in secret. Your violation history is transparent.

Even if you receive a penalty or a ban, the funds in your wallet are still yours — still withdrawable. Accnest doesn't freeze your wallet.


Appeals

If you believe you were penalized unfairly, you can appeal. The admin reviews all the evidence again. A successful appeal → the penalty is removed and fees return to the default rate.

The appeals process is also recorded — nothing happens behind closed doors.


Verified Badge ✓

Verified sellers display a ✓ badge next to their name — buyers can see it immediately. The badge builds trust and typically improves conversion rates.


💡 Quick Questions

What if a buyer leaves a false or unfair review? Reviews can only be left by buyers who completed a purchase. If you believe a review is genuinely unfair, report it for admin review.

Do penalties expire? Penalties remain until an admin removes them (via a successful appeal). They don't expire on their own.

If I get banned, can I open a new account? Each wallet is tied to one account. A ban applies to that specific wallet.

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