FAQ — Buyers
I don't know anything about crypto — can I still use Accnest? Yes. Just sign in with Google or email and top up with a regular bank card. No crypto or blockchain knowledge required.
Is Accnest safe? Your funds are held securely by the system until you confirm receipt. You don't need to trust the seller — the system protects you automatically.
Can the seller take my money before delivering? No. Funds only reach the seller after you've received your order and the review window has closed. Until then, no one can access them.
What if I pay but don't receive my order? For instant delivery failures → automatic refund, immediately. For manual delivery if the seller doesn't deliver on time → the system refunds you automatically. No need to contact anyone.
What if the account I bought stops working after I receive it? Open a dispute during the review window (24–72 hours after receiving). Funds are frozen immediately, and an admin will review the evidence and make a decision.
How much does buying cost? Buyers pay no additional fees on top of the listed price. The 5% platform fee is charged to sellers.
Does Accnest store the credentials I purchase? No. Credentials are displayed to you at the moment of delivery. Accnest does not read or retain your purchased credentials.
Can I top up with a Visa card? Yes. Top up with Visa or Mastercard — funds arrive within 2–5 minutes. Your card details are processed by our payment partner; Accnest never stores your card number.
Can I withdraw funds to a bank account? Yes. Withdraw USDC to a crypto wallet first, then convert to regular currency on an exchange (Coinbase, Kraken, etc.) and transfer to your bank. The extra steps take a few hours.
Can I use Accnest on Telegram? Yes. Open @Accnest_Bot on Telegram and you're ready to go — shop, check orders, receive notifications, all in one app. No extra installation needed.
If Accnest goes down, will I lose my money? No. Your wallet funds belong to you — Accnest doesn't hold them. No matter what happens to Accnest, you can still access and withdraw your funds.
Can Accnest freeze my wallet? No. Your wallet belongs to you — no one can lock it, including Accnest. Only funds currently in an active purchase are temporarily held (and returned if something goes wrong).
Can Accnest silently change the buyer protection rules? No. The protection rules are built into the system — any change is publicly recorded. Even Accnest cannot modify them without leaving a public trail.
What if I accidentally purchase an illegal account? Open a dispute immediately — your funds are protected. Accnest will refund you and take action against the violating seller. You're not held liable if you report it promptly upon discovery.
Can I use a purchased account to scam or defraud others? No. Using products purchased on Accnest for fraud, property theft, or any illegal activity will result in a permanent account ban and may be reported to law enforcement. Accnest cooperates with authorities upon request.
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